Grand Mercure Khao Lak Bangsak - Upscale hotels & resorts

Welcome to Grand Mercure Khao Lak Bangsak, where the rhythms of Southern Thai life flow as gently as the canals that wind through our grounds. Just steps from the soft sands of Bangsak Beach, our resort was designed to mirror the riverside villages of Phang Nga Province — tropical gardens, quiet bridges, and low-rise architecture rooted in local heritage. As the first Green Globe Certified resort in Khao Lak, we welcome you to an unhurried escape, hospitality with heart, and moments made to be savoured. Browse the questions below to learn more about your stay.

Rooms & Services

Q: What time is check-in and check-out at Grand Mercure Khao Lak Bangsak?

A: Check-in begins at 2:00 PM and check-out is by 12:00 PM. Late check-in is subject to availability.

Q: What room and suite types does Grand Mercure Khao Lak Bangsak offer?

A: The resort’s 195 rooms and suites include Superior Room, Deluxe Room, Deluxe Pool Access Room, and Deluxe Suite, each blending Southern Thai craftsmanship with modern comfort and views of the canal, garden, or sea.

Q: What is a Deluxe Pool Access Room at Grand Mercure Khao Lak Bangsak?

A: A Deluxe Pool Access Room offers direct access to a swimming pool just beyond your private terrace, ideal for guests who want the luxury of stepping straight from their room into the water.

Q: Is Grand Mercure Khao Lak Bangsak directly on the beach?

A: Yes, the resort sits just steps from the soft sands of Bangsak Beach, with a private beach area for guests.

Q: How do I get to Grand Mercure Khao Lak Bangsak from the airport?

A: The nearest airport is Phuket International Airport. The resort can arrange an airport shuttle on request; contact the hotel directly to confirm current drive time and transfer options.

Q: Is Wi-Fi complimentary at Grand Mercure Khao Lak Bangsak?

A: Yes, complimentary Wi-Fi is available throughout the resort, including in guest rooms and public areas.

Q: Is parking available at Grand Mercure Khao Lak Bangsak?

A: Yes, complimentary self-parking is available on site for all guests.

Q: Does Grand Mercure Khao Lak Bangsak provide baby cots or cribs?

A: Yes, we provide baby cots and cribs upon request.

Q: Does Grand Mercure Khao Lak Bangsak allow pets?

A: No, pets and service animals are not permitted at the resort.

Q: Is smoking permitted at Grand Mercure Khao Lak Bangsak?

A: Smoking is not permitted in guest rooms or public indoor areas. Designated outdoor smoking areas are available on site for guests who smoke.

Spa, Family & Leisure

Q: What wellness facilities does Grand Mercure Khao Lak Bangsak offer?

A: Guests can unwind at Pran Spa, stay active with the resort’s Fitness and Pool facilities, and children can enjoy The Manta Ray Kids Club.

Q: How many swimming pools does Grand Mercure Khao Lak Bangsak have?

A: The resort features multiple outdoor swimming pools, including a dedicated children’s pool, alongside direct beach access on Bangsak Beach.

Q: Is Grand Mercure Khao Lak Bangsak good for families?

A: Yes, families can enjoy the complimentary Manta Ray Kids Club, a children’s pool, kayaking, bike rentals, and spacious rooms suited to a relaxed beach holiday.

Q: Does Grand Mercure Khao Lak Bangsak offer activities like kayaking or cycling?

A: Yes, guests can enjoy kayaking and bike rentals on site, along with beach loungers and umbrellas for a relaxed day by the sea.

Food & Beverage

Q: What restaurants and bars does Grand Mercure Khao Lak Bangsak have?

A: Dining options include Patio, serving Thai and international dishes with views over the resort’s canal; Green Mango, showcasing Southern Thai cuisine with Andaman Sea views; Soak Pool Bar, offering tropical smoothies, cocktails, and casual bites; and Serene Sunsets Bar, the perfect spot to unwind as the day fades over the Andaman.

Q: Is breakfast included at Grand Mercure Khao Lak Bangsak?

A: Buffet breakfast is available daily from approximately 6:30 AM to 10:30 AM; it’s typically offered for a surcharge unless included in your specific rate or package.

Q: Does Grand Mercure Khao Lak Bangsak offer a kids’ menu?

A: Family-friendly dining options are available across the resort’s restaurants to suit younger guests.

Q: Can dietary preferences be accommodated at Grand Mercure Khao Lak Bangsak?

A: Yes, guests are encouraged to inform the restaurant team of any dietary requirements in advance so preferences can be accommodated.

Weddings & Meetings

Q: Does Grand Mercure Khao Lak Bangsak host weddings?

A: Yes, the resort offers dedicated wedding venues and packages set against its canal, garden, and beachfront backdrop.

Q: What meeting and event facilities does Grand Mercure Khao Lak Bangsak offer?

A: The resort offers dedicated event venues and meeting packages, including the ALL Accor Meeting Planner programme, suited to conferences, seminars, and corporate gatherings.

Q: How do I request a quotation for a wedding or event?

A: Contact the resort’s events team via the Weddings or Meetings & Events pages on the official website, or call +66 76 490 998, for a personalized proposal.